Downtime Detection

Acknowledge

When a station has unexpectedly stopped production, Acknowledge is the first action that must be taken. To inform colleagues that the issue is under control and steps are being taken to resolve it.

Estimate

Submit an estimated time to resolve an issue once a solution is found.

Estimate Threshold Notification Groups

Escalate

If a solution can't be found, Escalate raises the status of the issue to bring in the right people to help. This can be triggered either manually or automatically by Busroot, if an Estimate is not entered within a time limit or has expired.

Escalation Groups

Escalation Rules/Limits

Define the time between when a Station stops and is automatically Escalated by Busroot.

Watch Issues

This feature allows you to track the progress of an issue.

Causes

Submit a downtime cause from a list of commonly occurring issues.

Multi-level

User Managed

Fixed